What is Mechane?

The problem it replaces

• Tool sprawl billed by the seat. A service desk, a CRM, chat, a task tool and a learning system, each with its own seats, its own admin and its own idea of who your customer is.
• Governance sold as an upsell. Audit trails and approval gates behind the enterprise tier, so the companies that most need a brake are the ones told to pay for one.
• AI that acts before anyone asks. Agents that ship, reset, delete and send with nobody able to stop them, and a token bill nobody approved.

The shape of it

Every spoke shares one customer record, one people record, one approval engine and one assistant. Turn a spoke on and it already knows your accounts, your team and your rules. The loop a founder runs on it is simple:

1. 1

   Build

   Mechane Hephaestus and Mechane Iris do the heavy lifting, with you directing.

2. 2

   Gate

   Mechane Zeus puts a named human between an agent and anything irreversible.

3. 3

   Ship

   A decision record for every step, so the audit trail writes itself.

4. 4

   Learn

   Mechane Echo brings what users said back into the next build.

See it work

A new hire, from staged to active. HR writes the onboarding steps once as a template; the joiner is staged before they have an account; their checklist is created from the template; completing it is what makes them an active person. Every frame below is compiled from the product's own end-to-end test, so it can never show last quarter's screens.

The spokes

Each one stands on its own and pulls the others behind it. The entry tier is one of them; the ladder adds more.

• Mechane Athena

  IT service desk

  Tickets from email, Teams and a self-service portal. AI triage that suggests rather than decides, a knowledge base that learns from what agents actually resolved, and admin actions that wait for an approval.

• Mechane Hephaestus

  AI software factory

  Delivery pipelines with gates, decision records and kill paths. You build alongside the AI; nothing ships without a named human signing the step.

• Mechane Iris

  Agent orchestration

  Agents that pause at guardrails and ask. Sensitive or irreversible actions escalate to a human approval before they run.

• Mechane Zeus

  Approvals

  One approval engine for everything: change requests, admin actions, pay changes, time off, agent escalations. Group-routed, SLA-timed, recorded.

• Mechane Hestia

  CRM

  Accounts, contacts and pipeline on the same customer record the service desk and team chat already share.

• Mechane Dialogos

  Team chat

  Channels, mentions and Teams ingest, with an account channel that shows the support load next to the conversation.

• Mechane Prometheus

  Tasks and projects

  The checklist the whole platform runs on — onboarding, change implementation, your own projects — as ordinary tasks in one place.

• Mechane Episteme

  The assistant

  Answers how the platform works, with citations into the documentation and the code. Free in every tier.

• Mechane Echo

  Feedback

  Capture and triage feedback, promote it into a ticket or a task, and watch it come back resolved.

How the AI works here

You choose who pays for it and how much of it runs unattended. In every mode, an agent action that matters can be made to wait for a person, and the person who waited is written into the record.

Who it is for

Not for you if you want per-seat pricing, a marketplace of a thousand integrations, or an AI that acts without asking.